Frequently Asked Questions
Hotel Policies
What time is check-in at the hotel? Is early check-in possible?
Check-in at the hotel is at 4 p.m.
What time is check-out at the hotel? Is late check-out possible?
Check-out at the hotel is at 11 a.m.
Is there an age minimum for check-in?
The minimum age for check-in at the hotel is 21.
What is the hotel’s cancellation policy?
There is no charge for cancellations made at least 3 days prior to your reservation date. A fee of 1 night’s room and tax will be assessed for cancellations made less than 3 days prior to your reservation date. Reservations made under an Advance Purchase rate or during special events periods, do not apply to this cancellation policy.
Are pets welcome at the hotel? What facilities and services are available for pets?
Pets are always welcome at the hotel. There is a $100 pet fee assessed for each pet per reservation.
Is smoking allowed at the hotel?
Smoking is not allowed in the building.
Facilities and Services
What fitness facilities and services are available?
Onsite fitness center with state of the art equipment, including free weights, yoga equipment and Peloton bikes.
Does the hotel offer parking?
On-property parking is available for $39 per day per vehicle and $55 per day per oversized vehicle.
Is public transportation accessible from the hotel?
There are many public transportation options near the hotel, including Uber, Lyft and the Annapolis Circulator.
Is the hotel ADA accessible? What accessible features are offered at the hotel?
We do our best to follow ADA guidelines and ensure our website and property are accessible to all, including those with disabilities. You can find more information on our Accessibility page.
Are children welcome at the hotel? What facilities and services are available for children?
Children are always welcome at the hotel. We have cribs and pack and plays for use based on availability.
Can I receive mail and packages at the hotel?
We gladly accept mail and packages on your behalf. Please speak to the front desk for more information.
Is there an electric vehicle charging station?
Yes! There are two available and they are at a cost to the guest, in addition to the normal parking fees.
Gift Cards
How can gift cards be purchased?
Gift cards can be purchased online here directly on our website.
What deals are available?
The following denominations are offered:
- Purchase $100 for a value of $150
- Purchase $200 for a value of $300
- Purchase $300 for a value of $450
- Purchase $400 for a value of $600
- Purchase $500 for a value of $750
Does a gift card expire?
The promotional value (i.e. $50 of $150) is valid until December 31, 2021. The purchase value (i.e. $100 of $150) never expires.
When can I purchase gift cards from the Spirit of Travel Gift Card Sale?
Gift cards can be purchased beginning Monday, May 4 through Tuesday, May 26, 2020.
How do I redeem my gift card?
Starting on July 5, 2020, you can apply gift cards to room rate charges by simply presenting your gift card at check-out to apply towards eligible charges.
What charges can I use my gift card for?
Guests can use these towards reservations booked via the hotel’s website or by calling the hotel directly. Gift cards cannot be applied towards bookings made on a third party site, such as Expedia. Gift cards cannot be redeemed for restaurant, in-room dining, parking, taxes, fees or other charges.
Can I use a gift card at another affiliated hotel?
No, gift cards are only redeemable at the hotel that it was purchased. The hotel name is displayed on the gift card.
Can I purchase a gift card as a gift?
Yes! You can purchase a gift card that will be sent to your recipient’s email address.
What types of gift cards are available?
Our gift cards are electronic only. They can be presented via mobile device or via print out for redemption. Physical gift cards are not available.